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How do I get free shipping?

Simply place an order that is at least $49 before tax.

Some remote locations such as Air Stage Post Offices, do not qualify for this offer. This applies only to orders that ship within Canada.

 

Flat Rates - Within Canada

We ship all orders within Canada using the Canada Post Expedited Parcel service. It is a traceable service. We will email you with the tracking number for your parcel once the item has been shipped out from our store.

  • Orders shipped to Ontario and Quebec:
    • Flat rate of $8.99
  • Orders shipped to Nova Scotia, New Brunswick, Manitoba, British Columbia, P.E.I, Saskatchewan, Alberta, Newfoundland and Labrador, Northwest Territories, Yukon, Nunavut
    • Flat rate of $12.99

*Flat rate means you can order any amount of items and the total shipping costs will be capped at the fixed rate listed above.

 

Flat Rates - Within the USA

We ship all orders to the United States via Canada Post Expedited Parcel USA. It is a traceable service. We will email you with the tracking number for your parcel once the item has been shipped out from our store.

  • All orders ship to the USA for a flat rate of $24.99.

*Flat rate means you can order any amount of items and the total shipping costs will be capped at the fixed rate listed above.

 

Where will my order be shipped from?

All orders are shipped from our retail store in Woodbridge, Ontario.

 

How long will it take to receive my order?

Since we ship from Ontario items may take a bit longer to reach certain locations outside of Ontario. We ship from the following postal code L4H 3T8.

Please visit the Canada Post website and use the following tool to estimate the delivery standard.

http://www.canadapost.ca/business/tools/ds/default.aspx?LOCALE=en

 

Shipping to another address other than your billing address.

In certain cases customers like to have their package shipped to an address other than the billing address. In these cases we may require that you provide this address to the bank where you obtained your credit card. If this is required we will contact you via email and advise you that this is required to successfully process your order. Once you have added the new address to your credit card you will need to place a new order.

 

International Shipping

Please contact us for a shipping quote as shipping costs vary between different countries. Our email address is cs@hitgames.ca